Frequently asked questions

Balanzo is a personal coach for strength training and nutrition. You get a training plan and calorie and macro targets built around you – which keep adjusting based on what you actually log. Instead of a static plan you get once, you get a plan that keeps up.

Anyone who wants to strength train and eat towards a goal – losing weight, building muscle or maintaining – whether you’re a beginner or have trained for years. You can train at a gym, with dumbbells at home, or with just your bodyweight.

When you log an exercise, Balanzo looks at how it went: if you hit your reps with room to spare, we add a little weight next time; if it was hard, we hold the weight. Each week you do a short check-in where Vera looks at your weight, sleep and recovery and explains what’s being adjusted. Your calorie target follows automatically as your weight changes.

Vera is your personal coach in Balanzo, whom you can chat with in the app. She can look up your plan, workouts, food and measurements, so her answers are about you. She remembers what matters – like an injury or that you train in the mornings – and you can always see and delete it under Settings. Vera can suggest changes to your plan, but nothing changes until you approve it. Vera is powered by artificial intelligence – she isn’t a human and never gives medical advice.

Free gives you a standard training program, a training and food log with barcode scanner, and your personal calorie and macro targets. Standard (99 kr./mo.) builds your training plan and a 7-day meal plan from your answers, and you can get a new plan every month. Pro (179 kr./mo.) adds a new plan every week, the weekly check-in with Vera’s assessment, automatic progression in your training and meal photo scanning. Exclusive (249 kr./mo.) gives you everything in Pro plus Vera, your AI coach you can message. Pay yearly and you get 2 months free.

All paid subscriptions start with a 7-day free trial. You enter your card when you start the trial, but you’re only charged when it ends. Cancel before then and you pay nothing. Your personal plan is built right away, so you have time to try it.

Yes. If you bought a subscription on balanzo.dk, cancel under Settings → Subscription. You keep access until the end of the period you have paid for.

Your data is hosted in the EU and processed under GDPR article 9’s rules for health data – with your explicit consent. When you use the AI features (Vera, photo scanning and explanations), the necessary information is sent to our AI provider, Anthropic. You can export or delete all your data at any time under Settings. Read more in the privacy policy.

No. Balanzo is not a healthcare professional and makes no diagnoses. If you’re pregnant, have an eating disorder, heart condition or another condition that can affect training and diet, we don’t create an automatic plan – we refer you to a doctor or dietitian.

Not directly yet. You enter your weight, resting heart rate and sleep yourself under Check-in – you can read the numbers off your watch, for example.

No. You can scan product barcodes, search the food database and save favorites. With Pro you can also snap a photo of your plate and let the AI suggest what’s on it – you adjust before anything is logged.

Today Balanzo works in the browser on both phone and computer – you can add it to your home screen like an app.

Under Settings you can download all your data or permanently delete your account at any time. Note that deleting the app or no longer using it doesn’t stop a subscription – it has to be cancelled.